Due to the nature and scope of our services and products, all sales are considered final once an order has been fulfilled. A fulfilled order includes, but is not limited to:
Once an order has been fulfilled, it is no longer eligible for a refund. Physically delivered goods and services must be unopened and unused in order to be recycled into our inventory. There is a 10% restocking fee applied to the refund. Please note that our services and products are not refundable after thirty (30) days have passed since purchase.
Orders may only be canceled before fulfillment. If fulfillment has already been initiated or has been completed, the order can no longer be canceled or refunded.
If a refund is approved in examples such as in the event of duplicate charges, billing errors, or other circumstances subject to our discretion, it will be processed using the original payment method. Please allow 7–10 business days for approved refunds to appear in your account. Processing times may vary depending on your selected payment provider or financial institution.
If a product is lost in transit, or if you receive an incorrect physical product or experience an issue with a service or product provided by us, please contact our support team promptly. We are happy to work with you to resolve the issue through troubleshooting, repair, replacement, or any other appropriate solution. Customer satisfaction is our number one priority.
The buyer is responsible for the return shipping costs. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund total.
